Terms & Conditions


Welcome to Westwood Franklin Ltd's card website. By using this website, you agree to be bound by the following terms and conditions ("Terms of Use"). Please read them carefully before using this website.

Orders and Payments

By placing an order on this website, you agree to pay for the items purchased at the time of purchase. We accept payments through Stripe, a secure payment gateway. Your payment information will be securely processed by Stripe, and we will not have access to your full payment details.

Privacy Policy

Our privacy policy explains how we collect, use, and protect your personal information when you use our website. By using our website, you agree to our privacy policy.

User Content

You are solely responsible for any content, including text and images, that you upload or submit to the website. By submitting user content, you grant Westwood Franklin Ltd a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, modify, create derivative works, and distribute your user content on our website.

Copyright and Intellectual Property

All content on this website, including text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of Westwood Franklin Ltd or its content suppliers and is protected by international copyright laws. You may not use any of our content without our express written consent.

Limitation of Liability

Westwood Franklin Ltd will not be liable for any damages arising from the use of this website or the inability to use this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Nothing in these terms of use shall exclude or limit our liability for fraud or for death or personal injury resulting from our negligence, or any other liability that cannot be excluded or limited by law.

Cancellation and Refunds

As each product is custom made, we cannot offer refunds or cancellations once an order has been placed, unless the product is faulty or damaged. It is your responsibility to check all spellings and use all available previewing mechanisms built into the web app to ensure that the product is correct before placing an order. If you notice an error after placing an order, please contact us immediately by email at [email protected], and we will do our best to rectify the situation. If the product is faulty or damaged, please contact us immediately to arrange for a refund or replacement. This does not affect your statutory rights under UK law.


We reserve the right to terminate your access to the website at any time without notice and without liability.

Changes to Terms of Use

We may change these Terms of Use at any time without notice. Your continued use of the website after any changes to these Terms of Use constitutes your acceptance of the revised Terms of Use.

Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these terms and conditions, please contact us by email at [email protected].