By placing an order on this website, you agree to pay for the items purchased at the time of purchase. We accept payments through Stripe, a secure payment gateway. Your payment information will be securely processed by Stripe, and we will not have access to your full payment details.
You are solely responsible for any content, including text and images, that you upload or submit to the website. By submitting user content, you grant Westwood Franklin Ltd a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, modify, create derivative works, and distribute your user content on our website.
All content on this website, including text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of Westwood Franklin Ltd or its content suppliers and is protected by international copyright laws. You may not use any of our content without our express written consent.
As each product is custom made, we cannot offer refunds or cancellations once an order has been placed, unless the product is faulty or damaged. It is your responsibility to check all spellings and use all available previewing mechanisms built into the web app to ensure that the product is correct before placing an order. If you notice an error after placing an order, please contact us immediately by email at [email protected], and we will do our best to rectify the situation. If the product is faulty or damaged, please contact us immediately to arrange for a refund or replacement. This does not affect your statutory rights under UK law.
We reserve the right to terminate your access to the website at any time without notice and without liability.
If you have any questions about these terms and conditions, please contact us by email at [email protected].