Privacy Policy

Last updated: 8th May 2023.

Westwood Franklin Ltd ("us", "we", or "our") operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, and payment information ("Personal Information").

We collect Personal Information in order to process your order and deliver it to the recipient. We do not share this information with any third-party except for Stripe, our payment processor, in order to process your payment.

When users choose to log in to our website, they have the option to use DACCAA as a third-party login system. DACCAA is a secure and trusted system that allows users to easily and securely log in to our website using their existing DACCAA account credentials. By logging in using DACCAA, users are subject to DACCAA's privacy policy and terms of service. We are only provided with certain user's information from their DACCAA account, and any information provided to us by DACCAA is subject to the terms of this privacy policy. We encourage users to review DACCAA's privacy policy and terms of service before logging in using their DACCAA account.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor and analyse this Log Data.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We use Cloudflare to protect and optimise our website. Cloudflare provides various security and performance features, such as DDoS protection, web application firewall, and content delivery network. Cloudflare may collect certain information about your use of the website, such as your IP address, but this information is anonymised and cannot be used to identify you. Cloudflare's privacy policy is available at By using our website, you consent to Cloudflare's collection and processing of your information in accordance with their privacy policy.

Retention of Personal Information

We retain your Personal Information for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

After two weeks, we anonymise the recipient's address by replacing most of the information with asterisks so that the original address cannot be seen.

Changes to this Privacy Policy

This Privacy Policy is effective as of 8th May 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected]